E-Business Evolution

E-Business Evolution By: Scott Pitcher BIS 375 October 22, 2012 Prof. Alanzo White ? E-Business Since the dawn of the Internet business have been finding more was to utilize the Internet in a way to reach consumers that would otherwise not have known of the company products. In the 1990’s e-business came to the Internet it was unlike the conventional way of conducting business, for example before when the consumer wanted to order something out of a catalog he or she would pick the item then call the business and tell customer service what he or she wanted.The next step would be going down and checking the product that was purchased and then taking it home. Well things have changed since the days of ordering by phone and then going and picking up the purchased item. Now in the present time he or she can order products via the Internet. Within a couple of clicks of the mouse and a credit card the product can be ordered and shipped without ever leaving the comfort of his or her h ome. In a brief discussion this paper will explain the evolution of e-business.E-Business Evolution As the Internet has evolved so has e-business over the last 15 years e-business has developed from ecommerce to e-business. With e-business companies or business are able to do business not only locally but also conduct business out of the state and the United States. In today’s business companies are looking for new ways to reach consumers, consumers that would otherwise not be able to go to the place of business to make his or her purchase.With the evolution of e-business companies like Wal-Mart, Sears, Target, and other companies that list their business and information on the Internet are striving to reach new customers and offer more services to the customers that choose to shop at the business website. The ability to reach new customers is not only for the business but also for the consumer. Now the consumer can shop on line to find the best deals for the product that he or she is looking for. Now Consumers can review websites and compare pricing for products before making a purchase.To be compare and contrast with the way shopping for the consumer was before e-business was to take time to go to the place of business and look at the product that the company was displaying on shelf’s and on hangers. Walking around the retail shops and waiting in long lines and dealing with traffic or other sources of public transportation. With the use of e-business the consumer no longer needs to go to the place of business and make the necessary purchase via the Internet. Supply Chain ManagementA business cannot operate if it does not have a product to sell to its customer that is in stock. It is the same for a store that the consumer walks into just as if he or she would be purchasing it from the Internet. Even though there are similarities between e-commerce and e-business taking purchase orders and having stock and even in some cases shipping the product. With e-commerce stoking its shelf’s are different from e-business. E-commerce use a manager or an employee to take inventory of the item that are in stock and orders the items that are running low on.This order is then submitted and now the retail store will have to wait till the items arrive before the store inventory is brought back to its par-levels. With e-business the company that is doing business through the use of the internet has a networking system that automatically sends the order being placed by the consumer to the distributor so it can be shipped right from the distributor to the consumer without ever coming in contact with the business that is doing the advertisement on the Internet.Even with the ability to sell products without even carrying the item in stock means that the information being shared through the inner networking system has to be as reliable in order for the suppliers to control their product inventory and for manufactures to adjust to the amoun t of material that will be needed for each participating business that sells the manufacturer’s product. If the information that is being shared is not accurate it causes either a product shortage or an overstock in the manufactures inventory. ConclusionSince the dawning of the Internet and the demand for faster customer service the way we use to consider shopping and even conducting business has been rapidly increased, having many different options on selling and buying products and material has made it easier for both sides. The consumer can make purchases from not only his or hers computer at their homes but also with the use of mobile devices and software applications make purchases while on the go. For business they will not need to build so many store locations which will reduce the company over head.References Papazoglou, M. P. , Ribbers, P. (2006). E-Business: Organizational and technical foundations. Hoboken, NJ: John Wiley. Some Limitations of E-Commerce. (2011). Ro se India Technologies PVT, LTD. Retrieved on October 22, 2012, from http://www. roseindia. net/tutorial/ecommerce/limitations-of-Ecommerce. html Wagner. C. M, Sweeney. E. (2010). E-Business in Supply Chain Management, Dublin Institute of Technology Retrieved on October 22, 2012 from http://arrow. dit. ie/

Quality Management and Answer A.

MGC1 Principals of Management Assessment Correct Answers are in RED I Scored 64% ( 33/51 ) 1. A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer A. Outsourcing or insourcing B. Supply and demand C. Delivery of products or services D. Operations and logistics C 2. What happens when an effective value chain is created? Choose 1 answer A. Total quality management is not required. B. Profit margins are increased. C. Customized products are standardized. D. A mission statement is developed. B 3.Industry and market analysis, competitor analysis, and social analysis are examples of which step in the strategic planning process? Choose 1 answer A. Analysis of internal strengths and weaknesses B. Analysis of external opportunities and threats C. Analysis of mission, vision, and goals D. Analysis of management implementation B 4. Skilled management, positive cash flow, and well-known brands are examples of which c omponent of the SWOT analysis? Choose 1 answer A. Opportunities B. Strenghts C. Threats D. Weaknesses B 5. What denotes skills or expertise in an activity that constitutes the roots f competitiveness in an organization? Choose 1 answer A. Strategic values B. Opportunities and threats C. Products and services D. Core competencies D X 6. According to Michael Porter's competitive environment model, how can suppliers influence strategic planning? Choose 1 answer A. Suppliers can reduce the numbers of new entrants in the market. B. Suppliers can reduce the threat from substitute products. C. Suppliers can reduce manufacturing time and increase product quality. D. Supplier can reduce technological, demographic, and legal threats in the environment. X B 7.A company offers unique products in its industry to create a competitive advantage. Which type of strategy is the company using? Choose 1 answer A. Standardization B. Valorization C. Customization D. Differentiation D X 8. Happy Inc. is a leading provider of family entertainment and BCD is a broadcasting company with news, cable, and entertainment networks. Happy Inc. recently acquired BCD in hopes of boosting its primary business of family entertainment. Which type of corporate strategy is represented by Happy Inc. ‘s purchase of their distribution network? Choose 1 answer A. Horizontal benchmarking B. Vertical integrationC. Networking D. Strategic alliances X C 9. A local business has provided services to its customers for 40 years. The business's mission is â€Å"To give our customers the best service in town. † The owner of the business has had a long-standing dream to franchise the business and become the best provider of its service in the United States. What describes the owner's dream? Choose 1 answer A. Strategic management B. Strategic vision C. Strategic mission D. Strategic planning B 10. What is the first step of organizational strategic planning? Choose 1 answer A. Developing a strategic m ission B. Developing internal strengthsC. Developing operational goals D. Developing external opportunities A X 11. The introduction of statistical tools to analyze the causes of product defects is associated with which quality improvement approach? Choose 1 answer A. Flexible Process B. Six Sigma C. Quality Customization D. Customer Process X C 12. What is the principal idea of reengineering? Choose 1 answer A. To analyze system failures B. To focus on creating two-way exchanges with customers C. To improve total quality in all businesses for the benefit of producers and consumers D. To revolutionize key organizational systems and processes C 13.How many defects per million are there at Six Sigma, assuming a product or process is defect-free 99. 99966% of the time? Choose 1 answer A. Less than 6. 6 B. Less than 3. 4 C. Less than 4. 4 D. Less than 5. 3 B 14. What is the last step to Deming's 14 points of quality management? Choose 1 answer A. To evaluate options provided by manageme nt B. To break down barriers among departments C. To take action to accomplish the transformation D. To cease dependence on mass inspection C X 15. Process checklists and project audits are components of which management process? Choose 1 answer A. Quality Assurance B. Quality Control C.Quality Cooperative D. Quality Collaboration X B 16. What is the main objective of an internal quality audit? Choose 1 answer A. To determine the quality of an organization's executive management B. To measure effectiveness of an organization's quality management system C. To gauge the quality of human resources D. To assess the quality of control process failures B X 17. A company is trying to systematically improve processes by eliminating nonconformity of their products to product specifications. The company believes their continuous effort to reduce variation in their process outputs is key to their business success.Which quality process is the company utilizing? Choose 1 answer A. Six Sigma B. I SO 9000 C. Continuous processing D. Reengineering X C 18. Which concept entails all aspects of interaction a company has with its customers in both sales and service-related environments? Choose 1 answer A. Customer association organization B. Customer liaison administration C. Customer connection society D. Customer relationship management D 19. Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a strategic triangle. What does Dr. Ohmae indicate that an organization can obtain by doing this?Choose 1 answer A. Sustained competitive advantage B. Time-based competition C. Decentralization of the organization D. Coordination of mutual adjustment A 20. What designates those who take hands-on responsibility for creating innovation such as new ideas, products, or methods within an organization? Choose 1 answer A. Controller B. Pacesetter C. Intrapreneur D. Franchiser C X 21. Why is innovation an important element of entrepreneurship? Choose 1 answer A. Allows the company to meet industry benchmarks B. Creates unique and different products or services C. Buffers the impact of changes in the legal environmentD. Reduces marketing costs for the company X A X 22. Most successful entrepreneurs exhibit certain characteristics. Some entrepreneurs are open-minded, able to learn quickly, and skilled at conceptualizing. Which entrepreneurial personality trait is this? Choose 1 answer A. Competitive intelligence B. Tolerance of risk, ambiguity, and uncertainty C. Creativity, self-reliance, and ability to adapt D. Opportunity obsession X A 23. Which personality characteristics are believed to contribute to an entrepreneur's success? Choose 1 answer A. Status quo obsession B. Risk aversion C.Determination D. Motivation to delegate C 24. Why would an entrepreneurial business choose to use its own resources versus seeking outside resources in financing a business venture? Choose 1 answer A. To go public B. To spread the risk C. To maintain contr ol D. To fuel large growth C 25. Which activity should management use to encourage intrapreneurship within an organization? Choose 1 answer A. Motivate employees by giving extra time off B. Encourage employees to work on informal job assignments C. Provide employees extra training opportunities D. Allow employees to form a unionB X 26. What can managers do to encourage useful conflict during a meeting to lessen inhibition about disagreeing and make the conflict less personal? Choose 1 answer A. Involve others in collaboration B. Promote affective conflict C. Provide a devil's advocate D. Evaluate leadership style X C 27. Why is consideration of intentions important in conflict situations? Choose 1 answer A. People have habitual patterns of response to conflict situations. B. People tend to think before they act in some situations. C. Selfish intentions of people often leads to poor decision making. D.People respond based on their interpretation of others' intentions. D 28. What desc ribes dimensions of conflict-handling intentions? Choose 1 answer A. Comparativity and associativity B. Cooperativeness and assertiveness C. Collaboration and aggressiveness D. Competitiveness and acquiescence B X 29. A supervisor assigned office space to three new employees. The employees were upset by the offices they were given. The first had a large office but wanted a window, the second had a new computer but wanted room for some plants, and the third had a window but needed high-speed computing to perform the job well.Which conflict resolution technique can the supervisor use to create a win-win solution for these employees? Choose 1 answer A. Expansion of resources B. Problem solving C. Altering the human variables D. Authoritative command X B 30. A corporation is experiencing dysfunction in their work teams. The team leader plans to realign work groups based on employees' work locations, and also to alter rules and regulations in the groups and make additional changes to â⠂¬Å"shake things up a bit. † Which conflict-stimulation technique is the team leader applying? Choose 1 answer A. Knowledge managementB. Restructuring the organization C. Avoidance D. Communication B X 31. Which type of control system is being implemented when management uses prices, profit centers, and exchange relationships as a control? Choose 1 answer A. Bureaucratic control B. Market control C. Clan control D. Dynamic control X A 32. What is the fourth step of the control process which ensures that operations are adjusted to achieve planned results? Choose 1 answer A. Setting performance standards B. Taking corrective action C. Comparing performance against standards D. Measuring performance B X 33.A corporation recently disbanded its flex time schedule for employees and now requires that all employees work 9:00 a. m. to 6:00 p. m. Monday through Friday. The employees banded together in opposition of the change. What were the employees of the corporation experiencing? Cho ose 1 answer A. Apathy B. Peer pressure C. Abilene paradox D. Timing X C X 34. The manager of the human resources department at a corporation agreed to authorize one-hour lunch breaks for all employees of the organization as long as the production manager agreed to shorten the morning and afternoon breaks of all employees to 15 minutes.Which approach were the managers using to enlist cooperation for the change? Choose 1 answer A. Education and communication B. Participation and involvement C. Negotiation and reward D. Facilitation and support X D X 35. A corporation offers concrete incentives such as higher wages for cooperation with change. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer A. Participation and involvement B. Education and communication C. Negotiation and reward D. Facilitation and support X A 36. During a final job interview, the hiring manager asks candidates about age and national origin.Some of the rejected candidates susp ect they did not get the job because of their age. Which law covers this type of discrimination? Choose 1 answer A. Equal Employment Opportunity (EEO) B. Americans With Disabilities Act (ADA) C. Fair Hiring of Employees Act (FHEA) D. Employment Without Boundaries (EWB) A 37. After a major budget increase, a company finds itself in a position to hire 50 new employees. How can strategic human resource planning benefit the company in this situation? Choose 1 answer A. By initiating termination interviews to release unproductive employees B. By coordinating companywide continuing educationC. By providing annual reviews of staff performances D. By organizing staffing needs and looking for people with the right skills D 38. In the five dimensions of Hackman and Oldham's model of job design, what does autonomy describe? Choose 1 answer A. Information about job performance B. Different job activities involving several skills and talents C. Independence and discretion in making decisions D. Important and positive impact on the lives of others C 39. A store that has had a high rate of employee theft wants to use an employee selection technique to hire new employees who are less likely to steal from them.Which type of employee selection instrument is most appropriate in this situation? Choose 1 answer A. Validity test B. Reliability test C. Integrity test D. Personality test C 40. Which entities protect the rights of employees and potential employees from discrimination in the workplace? Choose 1 answer A. Equal Employment Opportunity and Affirmative Action B. Labor Management Reporting and Disclosure and Labor Management Relations C. Fair Labor Standards and Worker Adjustment and Retraining Notification D. National Labor Relations and Labor Management Relations A X 41.During an international executive meeting, an executive used a word that did not translate into English. What type of cross-cultural communication barrier is this? Choose 1 answer A. Barrier caused by word association B. Barrier caused by tone differences C. Barrier caused by differences among perceptions D. Barrier caused by semantics X C 42. A younger employee becomes irritated by the sound of an older employee's voice and finds it difficult to work on projects with the older employee. This has caused conflict in the department. What is the source of conflict between the older and younger employees?Choose 1 answer A. Differing values B. Personal variables C. Communication D. Structure B 43. In which situation does religious preference inappropriately affect decision making? Choose 1 answer A. A member of a particular religion starts a business that benefits members of the religion in the area. B. Management provides two religious holidays per year for every employee regardless of religious affiliation. C. A publicly-held company has a policy limiting financial donations to one religious group. D. Management approves a religious endorsement that makes claims the company supports. C X 44.A visually-impaired person has been hired to work in the human resources department of a small company. Which workplace accommodations would be reasonable in this situation? Choose 1 answer A. The company will provide an interpreter for all face-to-face interviews. B. The company will purchase a large computer screen and a Braille keyboard. C. The company will hire a person to read all documents for the visually-impaired person. D. The company will purchase a Braille reader and convert company documents to Braille. X C 45. What is a common component of effective diversity training programs? Choose 1 answerA. Building awareness B. Revealing concerns C. Identifying informal networks D. Completing a skills inventory A X 46. When selecting an organizational structure, which key elements should be considered? Choose 1 answer A. Diversity and dynamics B. Economics and ethics C. Job specification and segmentation D. Differentiation and integration X A 47. What is the best way to succe ed in a matrix organizational structure? Choose 1 answer A. Centralized decision making B. Collaboration C. Unity of command D. Top-down communication B 48. What is a reason to create a boundaryless organizational structure?Choose 1 answer A. To make information available as needed B. To limit the amount of collaboration C. To differentiate position titles D. To allow for the delegation of tasks A X 49. Four small, independent organizations, each with its own type of expertise, plan to work together for six months for the sole purpose of developing a new product that will help each of them improve their ability to compete with larger organizations. Which type of organization does their relationship characterize? Choose 1 answer A. Matrix organization B. Functional organization C. Bureaucratic organizationD. Virtual organization X B X 50. Which formal structure allows job holders to have broad responsibilities, accommodates decentralized and informal decision making, and values exper tise? Choose 1 answer A. Modern B. Flexible C. Organic D. Mechanistic X B 51. One manager is responsible for all functional areas allowing the company to sell Product A, and another manager is responsible for all functional areas that allow the company to sell Product B. Which type of design does this corporation use? Choose 1 answer A. Network B. Horizontal C. Divisional D. Virtual C

Importance Of Pragmatics In Communication Skills Education Essay

I teach particular instruction and most of the pupils that I service are with me for reading and written look. I have several English linguistic communication scholars and many of them are at different degrees of linguistic communication acquisition. However, I have had some trouble distinguishing their direction to turn to their specific linguistic communication degrees until I took this class. Bing a particular instruction instructor implies that I am inherently able to distinguish pupil direction. However, before taking these two categories, I lacked specific preparation in schemes for English linguistic communication scholars. These classs jogged my memory as to the huge facets of merely larning any linguistic communication. My particular instruction coursework included the reading, composing, hearing, and talking spheres of linguistic communication, but most of the particular instruction direction focused to a great extent on reading and composing direction, with less accent on speech production and hearing.First IdeaThe first thought that I found insightful was the importance of pragmatics in communicating accomplishments. I did non pass a batch of clip believing about the usage of linguistic communication in societal state of affairss and the specific map of how linguistic communication may be used. The critical facet of propinquity was enlightening. That instructors should be after activities to learn English scholars the appropriate distance for conversation with grownups was fresh to me, as I was non really cognizant that in the United States colloquial distance is one arm & A ; acirc ; ˆâ„ ¢s length apart.Second IdeaThe 2nd thought that I gained from this class is the significance of semantics in linguistic communication and how that relates to English linguistic communication scholars understanding of specific words and their relationship in overall linguistic communication acquisition. In my schoolroom direction I have struggled with the ind ication and intension of words. I find that pupils frequently have trouble with words that have two or more significances and it is particularly hard for them to retrieve to utilize the word in the appropriate context when speech production or discoursing a narrative or specific subject.Third IdeaThe 3rd thought that I gleaned from this class was about specific schemes for English linguistic communication scholars to develop Tier III vocabulary. I knew small about blood relations and their usage in learning with shared Latin and Greek rooted vocabulary. I am already utilizing bilingual lexicons in my category, nevertheless the word-books are a scheme that I was unfamiliar with and have late implemented in my reading and composing direction.Fourth IdeaIdeas sing idiomatic linguistic communication and the effectual schemes to learn parlances to English linguistic communication scholars were really helpful. The highlighting activity every bit good as the Loop games that allow English s cholars to pattern appropriate parlance use are enlightening and I found both schemes resourceful.Fifth IdeaThe 5th thought I found important involved equality versus equity and the Supreme Court instance Lau vs. Nichols which refined the definition of just instruction for pupils specifically for English linguistic communication scholars. The picture explained the construct of equality as each pupil being given the same installations, course of study, text editions, and instructors does in no manner supply a meaningful instruction to English scholars. However, with the construct of equity, every pupil may non have the same thing, but alternatively their instruction is tailored to run into their specific demands. This tribunal instance appears to hold paved the manner for differentiated direction.Why Identified Ideas are Important to My Teaching AssignmentAll of the thoughts I identified are of import to being an effectual instructor. Lau vs. Nichols is basically important for non me rely English linguistic communication scholars, but for pupils having particular instruction services. Equity is the foundation of differentiated direction, which I pattern daily as all of my pupils are at different instructional degrees and it is indispensable to develop effectual lessons that address academic shortages for each single pupil. Parlances are besides rather hard for pupils with larning disablements and by larning schemes and activities to heighten pupil apprehension of idiomatic linguistic communication will doubtless increase overall comprehension. English linguistic communication scholars with larning disablements will necessitate the necessary cognition to voyage and understand the huge sum of words or phrases that have multiple significances. Ultimately, my end as a particular instruction instructor is to assist pupils develop vocabulary and many of the Tier III vocabulary schemes and activities will help pupils with larning disablements learn new vocabulary in the same manner that English scholars will larn new words.How to Implement Three Ideas into Current Teaching AssignmentThree thoughts I plan to ab initio implement are either separately or in a little group puting. First, during reading direction and composing direction it will non be hard to present the word books to heighten deeper vocabulary apprehension among my pupils with larning disablements that are besides English scholars. Several of my pupils enjoy pulling and art and by leting them to take ownership of their word books through the usage of illustrations, images and exposures, I think this can be a fun hands-on activity that will be ongoing throughout the remainder of the school twelvemonth. I am still learning at a twelvemonth unit of ammunition school and this is a good clip to implement non merely word books, but several other schemes that I learned in this class. Now that I have a deeper apprehension of pragmatics in linguistic communication acquisition, I plan to learn specific societal communicating accomplishments and propinquity through direct direction, mold, and role-playing assorted scenarios. Many of my pupils stand excessively near to their instructors, equals, and other staff members. I hope that by specifically doing it a point to learn appropriate propinquity to English linguistic communication scholars, they will be able to see immediate success. I have already begun learning idiomatic linguistic communication to several pupils by foregrounding phrases I have found in needed reading stuffs. Besides, the Loop games are planned for this hebdomad and I hope the games will heighten overall apprehension of several often used parlances.Expectations and Immediate Results of Implementation of Specified IdeasBy implementing the aforesaid thoughts, I surely expect my pupils to increase Tier III vocabulary, idiomatic linguistic communication activities and pragmatics affecting propinquity preparation. Additionally, by increasing my instructional focal point on supplying the English linguistic communication scholars diagnosed with larning disablements non merely talking and listening chances, but integrating new activities with authorship applications and written look from the really beginning of reading direction. Besides by previewing cardinal vocabulary before listening and prompting the pupils more pointedly on what to listen for dur ing an audio-taped narrative or text, I expect a more favourable result necessary for them to larn non merely appropriate English communicating accomplishments, but furthermore a deeper apprehension of vocabulary word significance. Furthermore, since I have taken this class, I began holding my pupils maintain their ain personal word book with their pick of illustrations, exposures, and/or icons in concurrence with their ain short definitions to help them in remembering the significance of a word. By giving pupils extra authorship pattern with the word book, I hope to better their overall authorship ability. Recently, I began to reexamine the needed narratives from the course of study that my English linguistic communication scholars use and highlight any idiomatic phrases or looks that the pupils may be fighting with on the overhead projector in a little group puting where I can discourse and examine them for understanding.Long Term Results of Implementing Specified IdeasWith the authorization of No Child Left Behind, schools are under utmost force per unit area to show that all pupils will do equal annual advancement toward prescribed educational ends. As a extremely qualified instructor, I am responsible for presenting meaningful direction that meets the demands of all pupils. By implementing specified thoughts, schemes, and activities the long term consequences will be that all pupils will hold a purposeful instruction taking them to a productive and comfortable life, every bit good as being able to pass on efficaciously across a assortment scenes.

Modern Managers Essay Example | Topics and Well Written Essays - 1500 words

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Construction Safety Assignment Example | Topics and Well Written Essays - 250 words - 12

Construction Safety - Assignment Example There is need therefore to have a way of applying these in such a large project with many contractors. All contractors need to come together and establish compliance standards that revolve around waste management, hazards avoidance measures, spill management and cleanups etc. Contractors are supposed to ensure monitoring is done as routinely as possible (Chen and Li, 2006). This ensures that the standards are being followed: this can be through a neutral Site Inspector. Workers need to be trained together on the environmental safety and ISO standards to be upheld at the site. The contractors need to demand to know the construction safety record of fellow contractors so as to ensure that safety of their workers is not to be compromised. This way, only competent contractors are to be contracted. Contractors need to ensure that their individual employees are well qualified to offer the highest possible service in regards to environmental safety. Lastly but not the least is the need to have a regular evaluation process in place for all contractors to be evaluated on

Annotated bibliography Essay Example | Topics and Well Written Essays - 1500 words

Annotated bibliography - Essay Example Abdulla states that this is evident in the number of bankruptcy reports from online companies. Accordingly, Abdulla concludes that developing the online skills of employees in business if they should attempt to thrive amidst the stiff competition in the online market. Barkley, D. L., Markley, D. M., & Lamie, R. D. (2007). E-Commerce as a business strategy: Lessons learned from case studies of rural and small town businesses. (UCED Working paper). Clemson University, South Carolina. This article focuses on the usage of internet of small businesses in rural areas. The research respondents include 25 rural businesses and 3 small business service providers with an average number of less than 200 workers. The firms are evaluated relative to the extent of their E-commerce usage. Further, the research covers the benefits, drawbacks, and overall implication of E-commerce in small businesses, such as the profitability of using the internet in establishing B2B and B2C relations. The research a lso outlines the potential points to improve E-commerce business process; this includes the capacity for growth, change, and innovation. Consequently, the research also suggests that, in using E-commerce, it is better to maintain the company’s niche, partner with appropriate business providers, and design and maintain profitable websites. Bryant, J. B. (n.d.). What are the benefits of the internet to business? Chron. Retrieved from http://smallbusiness.chron.com/benefits-internet-business-316.html Bradley’s article discusses the benefits of using the Internet to improve business operations. The discussion relies on the theoretical concept of internet use as a business strategy although it does not relate the strategy to a specific company. Specifically, the article suggests that effective Internet usage opens businesses toward faster communication, global competitiveness, and profitability due to decreased expenses. For instance, using the Internet as an information su perhighway allows businesses to leverage information toward profitability, while integrating internet features in business operations strengthens global audience of businesses. The most significant of these benefits is the cost saving opportunity because of the lower expense compared to face-to-face transactions. Specifically, using the internet saves time, money, and effort while in the long run, the reduction of expenses through internet usage increases the savings and profit rate. Cain, G., & Jones, J. (2008). Employment law: The dangers of social networking sites. NZ Marketing Magazine 27(10), 59. The article discusses the use of social networ

Carters Bakery Business Report Essay Example | Topics and Well Written Essays - 2000 words

Carters Bakery Business Report - Essay Example Hill (2005) describes operations management as â€Å"the field of study that focuses on the effective planning, scheduling, use and control of a manufacturing or service organization through the study of concepts that affects the organization†. (Hill, 2005) This business report presents an analytical analysis of Carter’s bakery business in terms in production, management and selling. The report will look at the areas that should be improved in the business. Operations management is very important in any business organization. The main aim of undertaking operation management should be to increase productivity, reduce costs of productions, and enhance flexibility to match customer requirements and at the same time improve quality and customer care services. (Ruffini, et al, 2000) As business organizations formulates plans and ways of dealing with the business opportunities and daily challenges that come up within the business environment, it is important that the business formulates a system which is able to produce quality services and products in required amounts and within the required time frame. In relation to Carter bakery, the operations were not well formulated and market research carried out was not enough to give them enough information about the market. Designing the business system starts with developing product. Development of a product entails determining the features and characteristics of a good product to be sold. When designing a product it is important that the customer needs should be incorporated in the designing process. The facilities and tools which will be used in product production are in this category. Also information system that is required in monitoring and controlling the performance of the product are included in this stage of designing. As Slack et al, (2007) points out manufacturing process of a business or a company are integral part of the designing process and will determine the failure or the success of the business

Hyperthyroidism Research Paper Example | Topics and Well Written Essays - 250 words

Hyperthyroidism - Research Paper Example any causes which include over activity of the thyroid gland as in Grave’s disease or due to neoplasias of the thyroid gland which include adenomas and carcinomas. It can also occur due to an adenoma in the anterior pituitary which leads to increased secretion of TSH which results in overstimulation of the thyroid gland and hence increased release of the thyroid hormone. Inflammation of the thyroid gland can also result in hyperthyroidism. Thyroid hormone is essential for the carrying out of normal body processes and it is a hormone which is important for the regulation of metabolism. But an increase in the hormone due to the disease can have many adverse effects. The basal metabolic rate of the body can increase 60 to 100 percent more than normal and this can account for the increased sweating and decreased tolerance to heat. The thyroid hormone stimulates the central nervous system but increased quantities can lead to psychological issues and nervousness. The muscles become weak because of the increased catabolism of proteins. The increased quantities lead to an increase in the GIT motility leading to diarrhea and the increased metabolism is the cause of weight loss which may be of varying degrees. The patient experiences. The cardiac system is also affected and increased heart rate and output is noted. The eyeball is protruded and the skin feels hot. Hyperthyroidism is a pathological condition which not only affects the thyroid gland itself but it disrupts major physiological processed of the body. Medical and surgical intervention can help a person overcome most of the symptoms associated with the

Discussion Questions Const. Law Week 2 Assignment - 1

Discussion Questions Const. Law Week 2 - Assignment Example are a few cases where some foreigners such as international students have suffered from violation of their privacy forcing them to end up in jails or facing deportation. Therefore, for someone new in America, the person should be aware of his or her rights of privacy to be aware of the way forward in case of violation of privacy. There are a few cases of foreigners encountering breach of their privacy in America leading them into many problems. To reduce this problem the government should make the victims to be aware of their rights to enjoy privacy. For instance, an international student learning American culture should be able to deal with the problem of invasion to solitude and seclusion. Invasion to solitude happens when one party invades the other person’s personal issues and the complainant should receive guidance on the steps to follow to sue such a perpetrator. On the other hand, invasion of seclusion occurs when the person deliberately infringes using technology or physically upon once personal space and seclusion of the aggrieved person. The student should be alert on various ways that the intruders use to invade into once personal affairs and seclusion for the student to take a legal action against the invader. Thus, it will be right for the students to know how the invasion of private affa irs occurs and how to protect themselves in case the problems hits them (Prosser 383-386). Additionally, other legal terms should be known to prevent emergence of the problem caused from breach of private space. Such terms are public disclosure that occurs when the perpetrator reveals once personal affairs to the public and this may offend a sensible person. Moreover, false light may lead to defamation and this may cause the public to have a negative image towards the affected person. Therefore, such an act, against a person may damage his or her reputation, which may come along with other strains of problems to otherwise an innocent person. However, the government

Animals and Myriad Ways they can Kill or Heal Us Essay - 2

Animals and Myriad Ways they can Kill or Heal Us - Essay Example Though, the defence mechanism can differ, but it still causes serious injury to the victim (prey) or survivor (attacker). Some animals use their claws, sharp teeth or horns and other strong body parts (tail or legs) to shield and defend from the potential danger; others, intimate their opponent with stings, bites or even with a single lethal touch. The term poisonous or venomous animal is generally used to refer the category of animals, which use their poisonous toxins or venom for attack or defence. However, there is a significant difference in the meaning of poison and venom. The former is absorbed by a touch and the later is injected through a bite, sting or stab. Thus, venom containing animals purposely inject their injurious toxins and poisonous animals contain poison in their skin, which is absorbed upon a single touch. The effect of the venom differs, as it is mainly dependent upon the amount of venom injected and the physical health of the victim. Therefore, venomous animal are active slayer and poisonous animal are passive slayer. Majority of the venoms are highly complex proteins that instantly or slowly deficit nervous system of humans or animals and adversely affect the blood circulation of the victim. Marbled cone snail or conus marmoreus is categorized as the most lethal animal in the world due to its potency of venom, but specific neurotoxins or conotoxins of its unique venom are utilized by the pharmacists to produce drugs, which have the potential to cure terminal pains. These beautiful tropical and sub tropical species have approximately 700 carnivorous predator kinds and almost eighteen of them cause human envenomation. Biologically known as Conus marmoreus, are generally termed as marbled cone snail, they nourish and breed on the reef of the oceans and are known as marine snails. These species belong to family of Conidae and fall into the phylum Mollusca. Their

Microbial Transformation of Steroids Essay Example for Free

Microbial Transformation of Steroids Essay Abstract Hydroxylations are possibly the most widespread type of steroid bioconversion. Hydroxylations can be used to buildintermediates for further chemical synthesis to provide the steroid molecule with the adequate structure for therapeutic applications. Microorganisms able to hydroxylate steroids in positions C1 to C21 and in position C26 have been reported. 11 ÃŽ ± hydroxylation is regarded as essential for anti-inflammatory action. Present study was promoted to extend the investigations to evaluate potentiality of this local oil contaminated soil isolates for transformation of progesterone. Enrichment is carried out in the inorganic medium providing progesterone as an only carbon source. Metabolites are identified by GC/MS and isolates by 16 s rRNA. 11 ÃŽ ± hydroxyprogesterone is the metabolite identified having 60 percent of yield. and Bacillus circulans Tex 01-S3c has been found most efficient strain. Key words: Hydroxylation of Progesterone, oil contaminated, Bacillus circulans Tex 01-S3c, INTRODUCTION Application of molecular biology techniques and genetic engineering of microorganisms for their improvement as steroid transforming agents are the areas of drug development. Site selection oxygenation, particularly hydroxylation of exogenous steroids is frequent in bacteria genera Bacillus. Several microbial bioconversion of steroids and sterols have been reported, focusing mainly on steroid hydroxylations, ∆1-dehydrogenation and sterol side-chain cleavage. These biotransformations, mostly associated to chemical synthesis steps, have provided adequate tools for the large scale production of natural or modified steroid analogues. The complex structure of the steroid molecule requires complicated, multi-step schemes for the chemical synthesis of steroid compounds. Microbial steroid conversions are performed in mild temperature and pressure conditions and can provide an efficient alternative to chemical synthesis. Screening and isolation of active microbial strains for steroid bioconversion is presently an important part of the research and development effort in the steroid drug industry. Oil contaminated soil is a rich source of variety of bacteria capable of biotransformations and degradations of complex chemicals. MATERIAL AND METHODS 1 gm of oil contaminated soil from different local places was added in the sterile 9 ml saline and 1 ml from this is added in the sterile progesterone liquid enrichment medium (KH2PO4, Na2HPO4. 12 H2O, (NH4)2SO4, MgSO4. 7 H2O, CaCl2. 6H2O, FeSO4. 7 H2O, pH 7) providing progesterone as a only carbon source. As progesterone is not soluble in water, it was dissolved in acetone (50 mg / ml). The flasks are incubated at 300 C for 7 days. Regular microscopic observation and turbidity checking carried out. By serial dilution techniques 0.1 ml was spread on the nutrient agar plates and well isolated colonies are studied for biotransformation potential. The medium of composition (g/liter): glucose, 40.0; peptone, 1.0; KH2PO4 0.74; MgSO4. 7H2O, 1.0; Yeast extract, 1.0 and asparagine, 0.7, pH was adjusted to 7 used for transformation. The cultivation was performed in 250-ml Erlenmeyer flasks each containing 50 ml medium. The flasks were sterilized and inoculated with 2 ml inoculum of 24 hr cultures of the pure organism. The culture flasks were incubated on incubator shaker at 34Â ° C for 48 hr. Thereafter, 50 mg of progesterone, dissolved in 1 ml acetone, was added to each flask and fermentation was continued for another 72 hr. At the end of fermentation, metabolites are analyzed by GC/MS. The efficient bacterium identified by 16S rRNA. Standardization of parameters like temperature, pH, incubation period, carried out spectrophotometrically. RESULTS AND DISCUSSION 11 ÃŽ ± hydroxyprogesterone is the metabolite identified having 60 percent of yield. Bacillus circulans Tex 01-S3c is the efficient bacterium identified. Temperature 340 C, pH 6.5, incubation period 60 hours are the optimum parameters for maximum yield. REFRENCES 1. Al-Awadi, S., Afzal, M. and Oommen, S. (2003) Studies on Bacillus stearothermophilus. Part III. Transformation of testosterone. Applied Microbiology and Biotechnology 62 , pp. 48-52. 2. Garai S, Banerjee S, Mahato SB (1995). Selective 1-dehydrogenation of progesterone by Aspergillus fumigatus. J Chem Res (Suppl): 408-409. 3. Fernandes, P., Cruz, A., Angelova, B., Pinheiro, H. and Cabral, J. (2003) Microbial conversion of steroid compounds: recent developments. Enzyme and Microbial Technology 32 , pp. 688-705 4. Mahato, S.B. and S. Garai, 1997. Advances in microbial steroid biotransformation. Steroids, 62:332-345. 5. Sameera Al-Awadi, M.A. Fzal and S. Oommen, 2001. Studies on Bacillus stearithermophilus part Transformation of progesterone to a new metabolites 9,10-seco-4-pregnene-3,9,20-trione, Journal of steroid biochemistry and Molecular biology; 78: 493-498. 6. Smith, KF and Kirk, DN (1989) Microbial transformation of steroids-II. Transformations of progesterone, testosterone an d androstenedione by Phycomyces blakesleeanus. Journal of Steroid Biochemistry 32 , pp. 445-451

Important of Education Essay Example for Free

Important of Education Essay Education means considerably more than just teaching a student to read, write, and manipulate numbers. Computers, the Internet, and advanced electronic devices are becoming essential in everyday life and have changed the way information is gathered. How this new technology is utilized in the curriculum and managed by teachers will have an important role to play in widening the resource and knowledge base for all students. Technology affects the way teachers teach and students learn. To make the best use of information technology (IT), schools need a workable plan to fully integrate it into all aspects of the curriculum so students are taught how, why, and when to use technology to further enhance their learning. If a school does not have a clear plan of how and why it wishes to implement IT, then it runs the risk of wasting money. In schools today, nearly all classrooms have access to a computer. However, many schools mistake this as incorporating information technology into the curriculum. School staff need to research what IT is available and what would best serve the schools purpose, not simply purchase the latest equipment. There should be a policy stating how IT is going to assist pupils development and what teachers want pupils to achieve (Reksten, 2000). Staff members need to be clear about what they want IT to do for them before they can start incorporating it into their lessons. The only way information technology is going to be useful to schools is if all staff members are well-informed and fully supported. It is the principals responsibility, and should be part of the schools plan, to ensure that all staff are consulted about the changes, and that the change is carefully organised. Some teachers may be resistant, especially if they have not had much experience with computers, so training teachers is essential in implementing IT into the school curriculum. Staff members must feel involved in the process of acquiring technology, and in learning how to operate it, in order for them to increase their confidence in using IT as a curriculum tool. Teachers are only going to be able to incorporate IT into their lessons if they are competent users themselves (Reksten, 2000). In addition, teachers need to be aware that IT within the classroom is extremely flexible, but that they need to plan what purpose IT serves in each lesson. The skills a child learns are the important part of any lesson, and it is the same with technology. IT needs to be used and understood in all subjects in the same way as the ability to read is necessary for all subjects, and â€Å"must be used across the curriculum, in the same way that a pen and pencil are used in most subject areas† (Ager, 2000, p. 15). The best way to plan the use of IT in the classroom is to approach it as simply a learning tool that is more advanced (and more exciting) than the traditional pen and paper. It is vitally important for students to be taught the strategies for using IT. Children also need to be fully informed about the capabilities of IT before being asked to use it. Pupils should be aware that the contexts in which they use IT will change, and they need to know what the appropriate use of IT is and what is not. Whilst it is important that children learn to use IT effectively, teachers must emphasise that IT is not always suitable. According to Apter (1968), the danger is that the â€Å"computer dehumanizes people and inevitably leads them to act like machines themselves† (p. 58). Teachers must make sure they plan to use variety in their lessons. Too much IT instruction may be just as harmful to a child as not enough. The usefulness of IT in the classroom, as with any learning tool, depends on the innovation and imagination of the teacher. It is imperative, though, that the implementation of IT into a school is carefully planned. The current information explosion makes it essential that IT be used extensively within the classroom so children know how to use IT appropriately and effectively. Teachers must, therefore, be fully informed about what kinds of IT are available and whether or not they are appropriate for classroom use. School boards and teachers must therefore ensure that all staff have a clear plan about what they want their students to achieve through IT. The appropriate incorporation of IT into the classroom will broaden the minds and skills of students, allowing them to be better prepared for further technological advances.

Importance of Operational Efficiency in an Organization

Importance of Operational Efficiency in an Organization 1. Executive summary Operational efficiency and its quality of providing service is most important factor whatever organization either production or service. That is most important part in any company operations whether it is business oriented or nonprofit oriented organizations also are highly concern their organizational growth and local and regional expansion of their operations. Mainly operational efficiency and performance is depending on the external environment drivers. Those external drivers are creating competition and intense of the among the industry player. Therefore future strategic planning, contingency plan, operation strategy is most important and playing vital role to face forthcoming changes. If the organization is not be able to manage those changes that happening in the originations and outside organization directly affect on operational efficiency of the organization. To face those environment changes most prudent strategies make adjustment in organization operating style and strate gies. That does will help to achieve organizations corporate objectives as planned. Mainly manufacturing service organizations are performing functions such as; Sales Marketing Human resource Operation Accounting Finance or treasury IT/Information department Logistic/branch management Channel management Internal auditing Risk management So called functions linking each other and having inter dependencies, no one can override those operational activities. Everybody work in the must focus on very well on operational activities. Because, at the end of year shareholders (investors) are raising questions at AGM, how much of amount of return generate by businesses and whether business operations went smoothly, what will be the future plans to deliver high rate of return for our investment and what type of operational strategy going to carryout to face the completion. So on frequently raise the questions by shareholders. Production and operation management was begun with industrialization. But it play vital role in the service sectors. In the contemporary world named it as Operation Management. Contribution of this subject is making bigger differences for business functions. Multinational local companies have established independent department to manage their operational activities very well. For an instance nowadays eme rging business is banking financial service company name called Nation Trust Bank. That bank routine operations are making huge impact on their business performance. That is because; bank performance is driven by its operational capacity style. Mainly employees and customers satisfaction are most important element to show outstanding performance and to attract the new customers. In this industry is driven by managing effectively whole operations of the business. Lack of operation management delivers poor performance. To provide remarkable service wider range of service related need to have well defined operations strategy to uplift business. This assignment report mainly focused on current practice of operation management banking industry and assignment contain the followings. Define operation management, its characteristic and playing role in banking financial service industry. Evaluate the goals and objectives are achieved in operation management objectives. Define systems in operations in relation to service and routine activities. Major resource, tools and systems that are supporting operations and to support quality of service of the bank. Analyzing importance of quality audit and implementation of quality management system in bank. Major weakness and explore opportunities to improve the bank service to satisfy the stake holders of the business. Making recommendation to capitalize the opportunities and avoid weakness of the bank. Conclusion of assignment 2. Define term of operations management According to literature production operation management are considering as one subject but in the current situation totally expert says about it as Operation management is subject that Design, execution and control firms operations that converts it resources into desired goods and services, and implement its business strategy and its define as another way The maintenance, control and improvement of organizational activities that are required to produce good or service. Operations Management deals with design and management of products, process, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their client wants. First definition can be related the following diagram is simple operation of any organization. Feed Back Input inputs Service Process servicing process Out put Maximize customer satisfaction Employees Money (local foreign) Savings accounts Information Systems Open up Bank A/C Cashiering Credit card promotion Mortgaging Generate bank statements Buying selling of foreign currencies Happiest or loyal customer The above diagram we can see operations different operations in the input level, process level and output level. Therefore we can conclude that 2.1. Operation management from aspect of Nation Trust Bank To get analyze importance of operations of the bank the vision mission and values is helping out it Vision Making life simple by being the benchmark of convenience Mission Be innovative in continuously developing customer centric solutions. Unleash the talent of our team to be the best in the industry. Consistently grow market share and be the most profitable and respected Sri Lankan bank by 2015. Values Inspirational leadership Integrity in all our dealings Open communication Learning focused Meritocracy Prudent risk management Respect for all Innovation and continuous improvement Nurture relationships Socially and environmentally responsible Vision, mission and value are Nation Trust Bank (NTB) operational objectives in relation to corporate objective. Organization chart shows hierarchy of the departments Chairman Deputy Chairman Board of Directors CEO Corporate management Senior management Branch management Managers Operation management Corporate management overlooking the follwing functions Director/CEO DGM Retail Banking DGM SME Banking DGM Cards, Consumer Assets and Strategic Marketing DGM Corporate and Institutional Banking Chief Operating Officer Head of Legal and Company Secretary Chief Financial Officer Head of Human Resources Head of Credit and Market Risk Management Head of Internal Audit Consultant/Head of Treasury Consultant/Head of Operational Risk and Compliance Senior management overlooking functions are; Trade Services Branches and PBC Alternate Channels SME Banking and Factoring Cards and Consumer Assets Branch Operations and Credit Wholesale Banking Consumer Credit Risk and Collections Consumer Sales Treasury Services Leasing Corporate Banking Leasing Operations Management Information and Planning Cards Marketing Collections Central Operations Fixed Income Securities Leasing Zone 2 Leasing Recoveries Marketing Services Retail Banking Credit Delivery Channels Nations Insurance Brokers Technology Legal Credit Operations Credit Risk Corporate Banking Delivery Channels Leasing Zone 1 Internal Audit Infrastructure and Administration Business Banking Compliance and Financial Reporting Business Solutions Delivery Channels Credit Risk Leasing and Factoring By looking at the above orgnization chart and that functions, can get clear idea about the how its importace of the operaton mangement in the NTB operations. Here in the chief oprating officer and head operational risk is paly vital role of for the baking operations. They are responsible for the bank oprations as whole. Operational scope No of branches 40, No of leasing centers 9, No of ATM 43 , 6 personal banking centers as well as Internet Banking 2.2. SWOT analysis of NTB Strenght It is subsidiary of Jhon Keels group, idirectly they can gained group strenght. Reputed coporate brand name Coporate brand value is very high Has selected well profitable segment to provide the banking service Wider product portfolio Strong IT net work staff in every layer having experice More than 20yers experaince in that perticualr field. Carryingout more promotion Respect corporate governance Good Internal auditing risk management Weakness Faliures in th the IT system define some operations wrong manner Poor promotion Newly introdce gurnateed invetment paln will be fail because of it is irrational plan. More customer complins prices and products quality Few brach and ATM Suboptoimization is happening Employee discrimination Poor advertising in relation to market leader. Employee selections very static do not willing to new comers and do recruitment based on the personal contact. Poor strategic implication. Try to do mass scale promotion, it has failed Always try todepend group strenght Poor opertations of mini brach in the supermrkets Opportunities expansion opportunity in further in sri lanka in norht south ( war affected areas) Can be offered more differntiated Service by giving well traning for the staff. Customer driven promotion. Customer feed back system over the phone or by SMS,by mail. Rewarding system for employees Threat High competition in the banking industry. Overriding tax ruels and regulation by bank.may have legal risk for business. New management is do not more concern on the operations Paying high premius to get new business without cinsidering future feasibility. 2.3. Importance of operations management NTB To satisfy the share holders objectives Investors are expecting return by investing money on the banking business. If the bank is not generated sufficient of amount of return on the shareholders will not invest in the bank. Therefore its corporate objectives must design and link with operations. To defense the market share face the competition Another main importance area of the operation management is developing strategy to face the competition. To managing the risk of the business Mainly banks facing the following risk; Credit risk Market risk Asset Liability management risk. Operational Risk When look at all the risk are related with the operation with banking business, if bank the bank stopped their business operations there is no any risk to manage for them. Therefore, managing risk of the banking business should have smooth plan to manage the operations. To fulfill rules and regulation of governed by Central bank of the country To fulfill rules and regulation of governed company act and banking acts Supporting decision making Operational informations are giving support to make the decision making. As example to advertising effectiveness evaluate branded saving accounts can be used no of accounts opened up by customers on daily. To adapt new changes on technological information Technological environment is rapidly changing to adopt those changes ATM came into apply to increase banking operational efficiencies. 2.4. Performance analysis of the operations in relation to organization goals and objective External process changes (customer satisfaction) Personal banking service providing branches New investment plan offered by bank 24 hours banking facility Open mini branch in supermarket location. Online bank account opening systems SMS banking system Door step banking system Billing payment system via their mobile phone Internal process changes (to happy internal customers) new auditing system to analyze the business risk Make contract with the international HR consultancy firm for training development of staff. Policies have been changes when issuing loans Transferring staff between branches to reduce Giving good training for newly recruited employees regarding bank operations. To reduce bottlenecks IT system training was provided. To prevent hacking introduced new system PIN by IT 3. Routine banking operation and related resources, tool and systems in support to improve operation quality. As banks it having so many business process, that can be divided into two External business process Customer focused process Under this process defined that banking service which they provide to the customers. Those service are divided into 3 categories Corporate banking Personal banking Treasury Issue Letter of credit Current , saving and fixed deposit Foreign exchange dealings Shipping other guarantees Credit card Forward exchange booking Import export finance Debit cards Commercial paper SWIFT facility Branded Savings accounts Foreign currency swaps Syndicate loans Certificate of deposit Interest rate swaps Project financing Advice on foreign current market movement Securitization Salary remittance package Structuring , managing and underwriting of initial public offering and private placement of equity Housing loans Company valuation restructuring E exchange money transfer facility Structuring of Corporate debt instruments Holiday banking systems Working capital financing Red carpet banking system Bullion trading Off shore banking facility Leasing Internal business process Internal operation centric process Where mainly internal functions related process can be analyzed Marketing Management Ex. process of introduce of new product This the huge process from the idea generating and to launch to customers is having certain approval to procedure such as; Idea generating new service based products Evaluating feasibility with the market condition Getting approval from the Head of the marketing Head of the marketing and Director of the Marketing, brand manger discussing pros and cons of the product, brand name selection, effect of existing products and competitor response Finalized the approval brand name Registering to launch the product preparing budget and get approval for that brochures designing and making agreement with the ad agency Printing pass books Communicating to customers regarding the product via ad Get feed back from the customer Compare budgeted deposit or account to measure whether branches have achieved budgeted sales. Human resources management Opening new Branch fill the staff requirement Forecasting staff requirement Advertise regarding the vacancy application sorting and short listed candidates Call for the interview 1st interview for them and short listed for second interview Call for the second interview Select the right candidate for the job Giving the appointment letter Familiarizing for the organization via inductions Training for that candidate Permanent those staff Internal auditing system Here try to ensure that bank staff follow the procedure as planned and prescribed the accounts and finance. Here they evaluate Analyze search Fraud and errors Management auditing System auditing (IT) Accuracy of accounting entries Analyze search Ineffective accounting procedures Assets auditing Deposit management Under this category try to manage the deposit level with liquidity and profit. By balancing rules and regulations which are governed by central bank. Channel Development System This is described regarding new branch operation and development of customer service. Managing Assets Liability This also very important business process and functions in the banking operations managing their assets and liabilities. If these two are not balancing each other, the bank balance sheet will show impact on assets and liabilities. It should be managed by well qualified management account or fiancà © disciplined person. Otherwise bigger impacts made on the corporate image as well as destroy the customers relationship and may have position go out of the business. Ultimately it will makes huge impact banking system in the economy. Risk Management System major different risk component those are making bigger impact on the business continuation. According to bank information major risk rating as follows; Risk Areas Component of the risk Credit risk Default risk Security risk Sectoral exposure risk Legal risk Counterparty risk Cross border risk Sovereign risk Market risk and Asset Liability management risk. Interest rate risk Liquidity risk Exchange rate risk Investment risk Group financial risk Share price decline risk Country risk Operational Risk Employee behavioral risk such as omission, fraud, judgmental errors, negligence, etc. Disaster related risk Trained staff turnover risk Insider dealing risk Sensitive information leakage risk Lack of creativity and innovativeness Risk on MIS and IT related risks Planning Budget related risks Shortcoming in the organizational structure Credit rating falling risk Money laundering Risk of technological obsolesces Risk failing business volume and market share Risk is being overtaken and losing the leadership position Overtrading risk and risk of financial disintermediation When look at overall risk, high risk show by operational risk compare to other risk areas. Therefore, to analyze any type of these risks, need to have solid information to mitigate those risks in business operation. Operation management Operations managements are looking after following areas. Those are; Bank or branch opening procedure This is very important part in opening branches and head office. Opening must be done without authorized people. If not that is considered as misused of operational rule on the other hand it taken as illegal act. Therefore those rules regulation must very well. Cash handling process by cashiers Main cashier hand over cash to the counter cashier Get it signed on the log book Cashier log on the computer Carryout the day today operation (saving, withdrawals) Handover cash to main cashier after counting Fill the cash summary by using slip Main cashier reconcile the cash with slip Cash put into the safe box Managing bank electronic data Data management is major important part of business process. Bank decisions are making process based on this process. If there is an error in the data, outcome (information) is will be inaccurate, ultimately, made decision are delivering risk picture. Following the appropriate tool for quality assurance of the data applied by the banks; Describing data that is in the warehouse Specifying what In and out of data is warehouse business events scheduling extract based Documenting and monitoring data synchronization requirements Measuring validity quality of data Data process management and security management system for data building Capacity of the bank To improve productivity of service that providing process by bank need improve existing capacity in terms of ATMs, Branch and staff. Loan Management system The following process is involved in under the loan management; Analyzing suspension of the loan and advance Then made reservation or taking legal action to receiver those loans Managing the Finance of the bank Financial management process overlooking low cost funding sources and mainly following procedure also looking after by fiancà ©e manager Working capital management Corporate tax planning Analyzing Investments Debentures and Share issue Corporate planning Budgeting Bank corporate planning and budgeting strategies are followed by operations, main step that is following certain steps in the corporate, business and operations levels. Analyze the Vision, Mission, Goals and objectives of the bank Carryout position audit (SWOT) and environment analysis (PESTEEL) Generate strategic options Analyze strategic options are generated And Develop functional strategies such as finance, marketing, HR, operation, and IT to achieve corporate objectives. Such as Profitability (Profit before tax) return on capital employed of the bank Growth and Market share of the bank Customer satisfaction and value addition for service Quality of service 3.1. Analyzing and evaluating resources, tools and system to support in the quality operation Bank or any other business resources, tools and system can be divided into 3 categories based on value platform. Those are; Customer capital Structured (organizational) capital Human capital (Human Resources Customer loyalty Corporate brand name and it reputation Business collaboration Intellectual property Patents copy rights Design right Service mark Trade mark Infrastructure assets Management philosophy ,Corporate culture, Management process ,Information systems, Net working systems ,Financial relationship Know how (serving offering process) Education level of employee, Vocational qualification, Work related knowledge, Proactive and reactive abilities, Changeability, Occupational assessment 3.2 Define and implement quality management for bank Quality management defined by American Society for Quality Quality is the totality of features and characteristic of product or service that bear on its ability satisfy stated or implied needs. Banks can focus on their quality the following way. Quality of services or business can be measure by using the following methods; Six dimensional performance matrix Balance Score card systems Generic measurement 3.2.1. Six aspect or dimensional performance matrix Dimension of the performance Type of measures Competitiveness Relative market share Measure of customer base Deposit growth Financial performance Profitability Liquidity Capital structure Market ratios Quality of service Reliability Responsiveness Aesthetic/appearance Comfort Friendliness Courtesy Flexibility Volume flexibility Delivery speed flexibility Specification flexibility Resource utilization Productivity Efficiency Innovation Performance of the innovation process Performance of the individual performance 3.2.2. Balance scorecard (BSC) system BSC is identifying financial and non financial measures to evaluate quality of service. 4 pillars are representing by BSC. Those are; Customer perspectives Satisfaction of the customers Financial perspectives Satisfaction of Share holders Internal business process To satisfy both party what must be offered Learning and growth Improving, developing, changing process and procedures to satisfy all the parties in the organization to improve efficiency of the organizations continuously. 3.2.3. Generic measures system To evaluate service efficiency the following generic measures can be implement Generic Measures Type of measurement Service of Quality Access Easy to find out supermarket Appearance Staff appearance, well groomed Availability products availability Cleanness Gondolas and shelf must free from dust Competence Speed of cashiering Courtesy CSA must polite and respect to customers Responsiveness Response any queries Security personal security 3.3. Implementing quality management system (six sigma model) Improve any process performance either production process or service providing process. This model can be implemented and it has 5 steps. Step Define measures Step Measure Step Analyze Step Improve Step Control 4. Identifying Weakness and opportunities in the process 4.1.Weakness analysis and strategic implication Wrongly define some operations To collect the deposit banking assistant are sending to the outide banking premises, that is very risky because the rob or theft money. Faliures in th the IT system Banking industry one of the key driver is IT systms in those suystmens failutre affect couters, ATM or brnach operation. Therefore IT deparment need to take relavent action to prevent this kind of situations. Poor promotion Newly introdce gurnateed invetment paln will be fail because of it is irrational plan.We the customers are get calcualte benefit of the invesment plan, relizing bank try to make fool the new customerss. Therefore NTB need to evaluate that promotion of investment plan. Few brach and ATM To satisfy customers need exiating ATMs and branch are not adequate. Therefore top management need to increase number of ATMs and mini brach increse the customer service. Suboptoimization is happening Employee discrimination This always happen in the top management and they dont allow come with new ideas and try discriminte those people as headche for the bank. This is not acceptable level of pracite because of new ideas are helping to develp the bank service. That culture must changed by HR department. Poor advertising in relation to market leader Commercial bank is market leader in the banking industry but problem is that NTB is not spend sufficient amount of cost on advertising and they have selected brand ambassder as sport star that is not reflect imporatnce of the bank service. cost of staff training is very high and cust down other cost NTB has made an agreement with interanationl HRM consultancy firm to get trian the satff. But it is very cost. There are experianced firms are availble in locall to get bank staff training at resonable cost. That must be changed. Employee selections very static do not willing to new comers and do recruitment based on the personal contact. Junior and senior level staff recruitment is made via personal contact, that is not good practice, it will leads poor operational perfornances.That is need to be chaged by HR department. Poor strategic implication Competition of the banking inductry is very high and NTB strategies not capable enough to cope the competition. Try to do mass scale promotion, it has failed Promotion that made by using brand ambassader was not successful. Even the NTB advertising fail to highlight their major benefit of the each of bank accounts. That has already capitalized by other players of the industry. Always try todepend group strenght JKH is large conglomarate bunines group, therfore NTB try use the those group of companies money in their accounts as corporate accounts. But it will not be successful strategy, if any buisness will fail that will directly affect o on the bank operations. Poor opertations of mini brach in the supermrkets In the supermarket bank service expecting customers are very high, but mini branch is included 3 staff members they cant manage rush time banking operations. 4.2. Opportunities analysis and strategic implication Expansion opportunity in further in sri lanka in norht east ( war affected areas) There is an opportunity to open up new brach north east. Because of those areas high ended customer is having desire to get good banking service. Therefor NTB could capitalize that chance. Can be offered more differntiated Service by giving well traning for the staff NTB staff always having an attitude as most prestige bank, but they need change that attitude and need do differentiated bank service for the customers. Customer driven promotion. By analyzing most valuable customer, NTB must offer rewarding system such as; Interest excemeptions Gift vouchers Seasonal promotions on the minor accounts, Customer feed back system over the phone or by SMS,by mail. This will help to increase the customer satisfaction efficicny of the bank by merging with new technological development.That will help to increase the number of customers and reduce operational failures. Rewarding system for employees To motivate the employees need to have proper and stimulus arisen rewardign system to increase the sales and productivity 5. Conclusion According to the report and based on practical application of operation management, can be make the following conclusions Importance of the operations management will be increased in future This subject will be more developed and that knowledge need put into practice. Operation manager role of will highly important. HR department must play as supportive department in managing people to implement operational strategy Marketing department is play a bigger role when comes to the sales management or branch level operation. To improve the business performance and quality benchmarking need be practiced by any company. Most effective bench marking practice is industry based bench marking.

Classics - Tragedy :: English Literature

Classics - Tragedy It seems that the nearly all critics of Medea are unanimous in one prominent feature of the play alone, and that is in their immense abhorrence for Jason. Kitto says 'In him (Jason) it is impossible to find anything that is not mean ´, while Lucas says 'Jason is utterly selfish, and utterly unconscious of his selfishness'. It is hard to find anything kind about Jason as on face value he is such an obvious villain. But all these comments on the Medea centre round a study of Medea herself, while making passing comments on Jason, as and when they see fit, yet they all see Jason as the other main character in the play. When one devotes the largest proportion of study on Jason, rather than Medea, a picture of kinder, caring Jason is created. Thus I believe that a case can be made for Jason - he is no paragon of kindness or any good quality, but he does not quite deserve such comments as 'The unrelieved baseness of Jason is revolting'. Vellacott says in his introduction to the play that 'to appreciate the balance of this play we must take care not to pre-judge Jason'. This is an essential point to make, as Jason has all the elements of a typical villain - he has a wife who devoted his life to him, yet he now deserts her for his own sexual satisfaction. Yet as Jason says himself, on numerous occasions, he is not getting married for solely for his own merit, but for those of Medea and his children as well: 'It's not for the sake of any woman that I have made this royal marriage, but, as I've already said, to ensure your future... and build security for us all' (P.35) Such speeches and comments cannot just be ignored - he says this as these are his genuine motivations, the reasons why he has gone about his actions. The nurse, a character who in the early stages is heavily biased against Jason, even says 'Jason is a prisoner in a princess' bed' (P.4) Whether Euripides meant this to mean that he was literally a prisoner, or just captive to her good looks we cannot be sure, but either way she is showing that Jason cannot be completely at fault. Jason is acting just like most men in his position would - Medea is an exile, so Jason is not bound to her in marriage in the true spirit, and as we have seen, she is being betrayed for her own benefit[page]. Medea says herself that it is acceptable for a men to divorce: Classics - Tragedy :: English Literature Classics - Tragedy It seems that the nearly all critics of Medea are unanimous in one prominent feature of the play alone, and that is in their immense abhorrence for Jason. Kitto says 'In him (Jason) it is impossible to find anything that is not mean ´, while Lucas says 'Jason is utterly selfish, and utterly unconscious of his selfishness'. It is hard to find anything kind about Jason as on face value he is such an obvious villain. But all these comments on the Medea centre round a study of Medea herself, while making passing comments on Jason, as and when they see fit, yet they all see Jason as the other main character in the play. When one devotes the largest proportion of study on Jason, rather than Medea, a picture of kinder, caring Jason is created. Thus I believe that a case can be made for Jason - he is no paragon of kindness or any good quality, but he does not quite deserve such comments as 'The unrelieved baseness of Jason is revolting'. Vellacott says in his introduction to the play that 'to appreciate the balance of this play we must take care not to pre-judge Jason'. This is an essential point to make, as Jason has all the elements of a typical villain - he has a wife who devoted his life to him, yet he now deserts her for his own sexual satisfaction. Yet as Jason says himself, on numerous occasions, he is not getting married for solely for his own merit, but for those of Medea and his children as well: 'It's not for the sake of any woman that I have made this royal marriage, but, as I've already said, to ensure your future... and build security for us all' (P.35) Such speeches and comments cannot just be ignored - he says this as these are his genuine motivations, the reasons why he has gone about his actions. The nurse, a character who in the early stages is heavily biased against Jason, even says 'Jason is a prisoner in a princess' bed' (P.4) Whether Euripides meant this to mean that he was literally a prisoner, or just captive to her good looks we cannot be sure, but either way she is showing that Jason cannot be completely at fault. Jason is acting just like most men in his position would - Medea is an exile, so Jason is not bound to her in marriage in the true spirit, and as we have seen, she is being betrayed for her own benefit[page]. Medea says herself that it is acceptable for a men to divorce:

A New Breed of Students :: Essays Paper

A New Breed of Students The American public school system does not prioritize the moral education of its students. As a result the majority of so-called "well educated society" is ethically challenged and morally desensitized. In Jonathan Kozol's book The Night Is Dark And I am Far From Home, Kozol develops a series of virtual indictments against the American public school system. According to Kozol students emerge both brainwashed and without a sense of purpose. In essence, many students do not understand the full potential of their intellectuality: "public education, for most children, is a twelve-year exercise of ethical emaciation" (Kozol 169). In the course of twelve years students have been sculpted to accommodate the needs of society; they have been conditioned to repress their own ethics and morality. In order to rectify this situation, schools should make the necessary adjustments to their philosophy. Instead of merely churning out "good citizens", public schools should take the time to educate "et hical human beings" for the benefit of humanity. It seems as if the typical middle class citizen is practiced in the custom of ignoring the root cause of any educational issue today. The question of integrating moral and ethical components into the school structure is virtually taboo. The national standard is to escape all topics surrounding morality (i.e. religion, racial issues, and homosexuality etc†¦). As American citizens attempt to be politically correct all the time. It would be too risquà © to start incorporating personal concepts into public institutions. Many would argue that as a country America has come incredibly far in terms of open mindedness in the past several decades. It is true that since Kozol's book was published, there have been tremendous advances in many aspects of social issues. However, resulting from this progress is the overall hesitancy to delve into any aspects of morality on an educational level. This hesitancy directly hinders the educated person from truly thinking as an individual. Throughout this essay I will refer to the terms morality and ethics on several occasions. For clarity's sake I will explain what I think they represent. Morality is a learned characteristic. Society tends to equate moralism with the church. However, morality and ethics have less to do with religion than they do with a general philosophy on living. People can be without a religion and still be looked upon as moral beings. Morality simply has to do with being able to identify the difference between right judgements and wrong judgements.

Women in Euripides Alcestis, Medea, Andromache, and Bacchae Essays

Euripides portrayal of women in his plays has been somewhat bizarre. His female characters kill out of revenge, kill out of jealousy and kill because a god possessed them too. In Alcestis and Andromache Euripides does produce classic heroic female characters. The women in Medea and The Bacchae are not your typical heroines but serve to show the same theme of female liberation as the women in Alcestis and Andromache. While Alcestis is straight forward with its message, the other three plays mask their true intentions from the people they are created to oppose. Euripides might have been misinterpreted by his society because it was dominated by the very people he wrote his plays against. Euripides disguises some of his radical ideas to those who might oppose him and in Alcestis, Andromache, Medea, and The Bacchae shows his female characters being liberated from oppression. In Alcestis we have the heroic female character Alcestis. She dies as a sacrifice to Death so that her husband, Admetus, can escape his own fate when his time comes. A sign that women are oppressed is that Admetus picked his wife to die for him without giving it much thought. It was only after he realized how loving and caring this woman can be, did he regret his decision. Not only did he regret the decision made with the god Apollo, but Apollo himself goes and has a talk with Death. This switch in the opinion of Admetus in a way expresses the fact that women are not viewed as they should be. Women should not be treated as if they have no useful value, as was the case when Admetus first allowed his wife to be his sacrifice, a decision that he would not have made if he had known the woman for more time. Women therefore should be valued more than they are now,... ... have committed were done against men as of the results of mans oppression against women. Euripides could have been telling the truth about his time, the tales of murderous women who seek revenge on their husbands, and the men of the his time might have tolerated this view. The point that might have escaped the men of Euripides' time was that he was pointing the finger at them. This accusation of men was hidden in his plays. Euripides masked such accusations as rants by crazed females. In a culture where disrespecting woman was in the norm, Euripides highlighted what could go wrong with such disrespect. The only reason that the people of Euripides' time might have not understood his point was that they saw no wrong being done in disrespecting women. How can people be afraid of the results of a mistake if they do not realize they made the mistake in the first place?

Pilgrimage of Grace Dbq Essay

The Pilgrimage of Grace was a religious uprising in York, England which started in late 1536 and finished in early 1537, where people lead by Yorkshire lawyer Robert Aske staged protests and demonstrations in opposition to King Henry VIII’s dissolution of monasteries and break from the Catholic Church. This rebellion was mostly aimed at Thomas Cromwell, who was Henry’s High Chancellor; and many of these marchers influenced Cromwell’s policies. The participants of the Pilgrimage of Grace had a goal to reinstate the Catholic Church, and a concern of the economic impacts caused by losing monasteries; those who opposed the movement had a goal to punish leaders and anyone associated with the movement and a political concern of losing power for the king. Documents 1, 3 and 5 demonstrate the marcher’s religious purpose and desire to bring power back to the church. Documents 4, 6 and 11 prove the marcher’s concerns about the economic impact that the dissolu tion of monasteries caused. A goal to punish anyone associated with the Pilgrimage of Grace can be found in Documents 8 and 10. Documents 7 and 9 indicate the oppositions’ concerns of the king losing power. Commoners who were a part of the movement participated in protests to oppose King Henry VIII’s new policies. In Documents 1, 3, and 5, the marcher’s goal to reinstate the Catholic Church is evident. Document 1 is extracted from the â€Å"Oath of Honorable Men†, which was taken by marchers for this rebellion lead by Robert Aske, and within this oath, marcher’s state that their purpose for participating in the Pilgrimage of Grace is not for â€Å"worldly gain† (individual gain in terms of wealth, reputation, jobs, etc.), but rather for the better purpose of the â€Å"love of God, for the Holy Catholic Church militant†. In Document 1 there are many religious references which prove that the supporters of this rebellion had an ultimate goal to gain back the Catholic Church, in sentences such as â€Å"Take before you the Cross of Christ, and in your hearts His faith.†- the ultimate message conveyed through this document is that a key goal in the uprising is to protest for the Church and for the love of God, to keep God’s faith and help spread love of God and the â€Å"Cross of Christ† through the Catholic Church. In Document 3, a banner carried by peasant marchers depicting the â€Å"Wounds of Christ† is shown. The focal point of this banner is a heart with 2 hands and 2 feet  protruding out of it which have wounds to represent the 5 wounds that Christ had when he was crucified. This banner is representative of the Christian religion and has a very religious point of view to show that marchers were fighting in Christ’s cause for restoration of the Catholic Church. Other specific symbols on the banner such as a communion chalice (with a halo on top showing holiness and god-like qualities) symbolizing members of the clergy (those who pray), a plow symbolizing the commoners (those who work), and a cattle (hunting) horn symbolizing nobles (those who fight) signified that the Pilgrimage of Grace affected a wide variety of people, and several different social classes were on board with the movement. From Document 5, taken from selected articles from a petition (Pontefract articles) presented to members of the King’s Council, one specific article in the petition written by Robert Aske (leader of the Pilgrimage of Grace) addresses the king and outlines specific points/goals of the movement in terms of reinstating the Catholic Church; Aske â€Å"beseech[es]† the â€Å"Sovereign King† to â€Å"have the supreme head of the Church be the pope in Rome as before†. Since the pope in Rome during this time period was known to be Catholic, the marchers support him being reinstated as the head of Church. Also, punishments for heretics are mentioned in â€Å"heresies†¦annulled and destroyed† and â€Å"heretics consigned to punishment by fire†-heretics are professed believers who maintain religious opinions contrary to those accepted by his or her church, the mention of punishment for people who reject the faith of the Church proves that religion was important to the marchers, and therefore reinstating the Catholic church and restoring their faith was of utter importance. Within this document grouping, Document 1 is unreliable due to bias. In Document 1, since it is extracted from the â€Å"Oath of Honorable Men†, the source is biased because this oath was required for marchers to take if they wanted to be a part of the movement; therefore we are not surprised that the marcher holds these opinions because if they wished to participate in the movement but did not necessarily agree with every statement said within the oath, they would have no choice but to repeat it due to pressures from other marchers and desire to fight in the uprisings for several other reasons than simply to reinstate the Catholic Church. Participants in the Pilgrimage of Grace had many concerns about this negative  impact that the King’s actions were causing. In Documents 4, 5, and 11, the shared concern of participants was for the negative economic impact of the dissolution of monasteries, caused from King Henry VIII’s break from the church (since the Church did not allow him to have his marriage annulled). Document 4 is a source from a Marcher’s ballad; it expresses participant’s concerns of the economic impacts of losing monasteries during to the 3 or 4 lines of the ballad, stating â€Å"†¦robbed, spoiled and shorn of cattle and corn, houses and lands.† These lines signify concern of economic impact since due to King Henry’s actions, the monasteries which were â€Å"held in bonds† by the church are removed and therefore the people who held the land are robbed of their houses and land as well as other resources that they would use to gain profit and contribute to the economy, such as their crops (â€Å"corn†) and their livestock (â€Å"cattle†). Document 6 extracted from a pamphlet does not directly address the economic concern of losing monasteries, but indirectly does when the source says that the â€Å"current Parliament has no authority or virtue. It is little more than a council of the King’s appointees. â€Å"-this signifies the concern that since the parliament is ruled by the king and do not â€Å"speak on [it’s] own behalf†, instead it is a parliament â€Å"where men may not speak of the King’s vices but only say what Cromwell says is right†, and this means that the participants of Pilgrimage of Grace are afraid of what the current parliament will dominate. Since parliament and the King controlled the economy, the source shows that it is concerned that due to the changes the King made (like removing monasteries) the negative impact could affect things like the economy, and â€Å"knights and burgesses† or â€Å"counties and towns† will just go by what Cromwell (secon d to the King) and economy will be negatively impacted because all decisions in parliament are based on Cromwell or the King’s opinions. In Document 11 given by the leader of the movement, the economic concerns due to losing monasteries are evident. The source, Aske, explains how monasteries in the north used to give â€Å"great help to poor men and laudable service to God.† But since they were removed negative things have occurred, â€Å"farmers rent out farms and taverns for profit† instead of utilizing their own land to make a profit and contribute to the economy. Also, the source explains that â€Å"any monies earned from abbey lands are now going to the King† meaning that any small profit made goes directly to the King, so obviously the economy is impacted negatively. The  source describes more negative impacts on the kingdom, like the tenant fed and aided by abbeys (monasteries) â€Å"can barely live†, beggars and travelers have no help on roads and things maintained by monasteries for the benefit of the commonwealth like bridges and high walls are unattended. Document 4 is very reliable because it was written by Catholic monks who lived in an abbey, which shows that they have witnessed the effects of the economy on people living on monasteries firsthand-and they have experience which helps them to be reliable since they also inhabited abbeys in monasteries. Document 11 is a biased source that is not fully reliable because the leader of the Pilgrimage of Grace, Robert Aske, wrote it as a testimony shortly before he was executed. It is not surprising that Aske holds this opinion because he founded the movement, and therefore strongly disagrees with any changes that King Henry made (removing monasteries)-especially in this document he goes to great lengths to explain how negatively impacted the economy is due to dissolution of monasteries- it is not completely reliable since Aske was not a part of monasteries so he didn’t experience any of the impacts first hand, he just observed the damage around him. People against the Pilgrimage of Grace had goals against the movement, since they supported the King. In Documents 8 and 10 the shared goal between those opposing the uprising was to punish anyone associated with the movement. In Document 8, although there are no direct quotations from the source proving that the person wanted to punish participants in the movement (and this document is pro-pilgrimage), the source itself was taken from a captive of the Tower of London where he was most likely tortured- this source proves that the opposition believed that the Pilgrimage was treason and by using imprisonment and torture methods in the Tower of London they were trying to coerce Nicholas Leche (the source) into admitting it, and therefore punishing him since he as a parish priest; this is also linked to Document 10 where 80% of the clergy were convicted of treason. Document 10 demonstrates that the opposition to the movement wanted to punish everyone associated with the pilgrimage, since members from every status (gentlemen/nobles, clergy, and commoners) were all tried, and for each more than 50% were convicted of treason. The clergy in particular with 80% convicted shows the opposition’s goal to punish supporters of the  pilgrimage, since because it was an religious uprising it makes sense that more religious people like the clergy (those who pray) would be convicted. Document 8 is not a reliable source because it was taken from a Catholic parish priest (someone who would most likely believe strongly in the movement and be against the King due to break with the church and dissolution of monasteries). Also, since Nicholas Leche (source) was in the Tower of London, a building where they tortured, imprisoned, or killed high profile/highly dangerous men (to English monarch), he may have been forced into saying things like â€Å"it was treason† and â€Å"the gentlemen could have stopped the rebellion then†. Those who opposed the Pilgrimage of Grace were faced with many concerns. One primary concern for the opposition was that they would lose power for authority or for King Henry VIII, which is demonstrated in Documents 7 and 9. Document 7 from a pamphlet, expresses the general idea that if the Pilgrimage of Grace succeeds and the king is no longer in charge the kingdom will fall in to chaos because there will be no order, the source says â€Å"When every man rules, who shall obey?† meaning that no King leads to no obedience to anyone else. By arguing that having a king is â€Å"not only expedient, but also most necessary in a commonwealth† , the source shows its concern that the King will not have power after the movement, since there is an underlying tone of the source trying to persuade readers into believing the king is best since â€Å"the better [should] rule the rest† to convince them to obey the king (instead of him losing power). This relates to Document 10, extracted from a pardon. This document is almost a silent plea for marchers to obey the king, with an underlying message of concern that the king will lost power after the movement; this is why the source is trying to twist around the situation and make it seem like the marchers are lucky to be granted this most â€Å"gracious pity and mercy towards you and to grant you to you his free pardon†, as long as the marchers â€Å"heartily repent offenses and make humble submission to his highness.† Document 7 is not a reliable source due to bias; since the writer of this source is Richard Morrison, a writer hired by Thomas Cromwell he is very biased because he is hired to express the ideas of Thomas Cromwell who was second to the King and who strongly opposed the pilgrimage. Therefore, even if Morrison supported the pilgrimage  he would not be able to express his ideas, since his writing would be passed on to Cromwell, then passed on to the king, and obviously Morrison would not want to be punished for opposing such high authority. Overall, the Pilgrimage of Grace of 1536 was an important historical event during the reign of King Henry VIII, where there were both participants and opposition for the movement. Participants strove to reinstate the Catholic Church and were concerned about the economic impacts of losing monasteries, while opposition of the pilgrimage had a goal of punishing people associated with the movement and a concern of the kind losing power. Through examples in documents presented in our document set, as well as bias/reliability analyzed, the goals and concerns of both participants and opposition of the Pilgrimage of Grace are evident.